Shipping Policy

Shipping Policy

Shipping Policy

Thank you for shopping at 【请替换:店铺名称】. We are committed to delivering your orders promptly and efficiently. Please read our shipping policy below to understand how we handle order processing, shipping, and related matters.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will start processing on the next business day.

Shipping Time

Once your order has been processed and shipped, please expect delivery within 5-10 business days within the United States.

Shipping Fees

Shipping fees are calculated based on your shipping address, chosen shipping method, and the size and weight of your order. The exact cost will be shown at checkout before you finalize your purchase.

Shipping Destinations

We currently ship only within the United States. If you have any questions about shipping, please contact us at 【请替换:客服邮箱】.

Returns & Refunds

You may return eligible items within 30 calendar days of delivery. To qualify for a return, items must be unused, in their original packaging, and in the same condition as received.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, please contact us promptly to arrange your return.

Refunds will be issued within 5-7 business days after we receive and inspect the returned item. Refunds will be made to the original payment method used.

Order Cancellations

You can cancel your order within 12 hours of placing it by contacting us at 【请替换:客服邮箱】. After this period, orders may have already entered processing and cannot be canceled.

Tracking Your Order

After your order ships, you will receive a confirmation email including tracking information. Please allow 24-72 hours for tracking updates to appear.

Delivery Issues

Please ensure your shipping address is accurate before completing your order. We are unable to modify shipping addresses once an order has shipped.

If a package is undeliverable due to an incorrect or incomplete address, additional shipping charges may apply for reshipment. Carriers typically leave a delivery notice with instructions if a delivery attempt is missed.

Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery at 【请替换:客服邮箱】. Include your order number and photos of damage if applicable, so we can assist you promptly.

Contact Us

If you have any questions or need assistance regarding shipping, delivery, returns, or cancellations, please reach out to our customer support at 【请替换:客服邮箱】. We are glad to help!

Thank you for choosing 【请替换:店铺名称】. We appreciate your business and look forward to serving you.